The secret to Lean transformation success

Plant Services Managing Editor Anna Townshend spoke with authors and manufacturing leaders Kathy Miller and Shannon Karels about their new book Steel Toes and Stilettos: A True Story of Women Manufacturing Leaders and Lean Transformation Success. Karels is a senior operations manager who has led multiple Lean transformations and run operations for two large corporations across multiple industries. Miller is a senior operations executive, who has held numerous global vice president and director positions in manufacturing and Lean enterprise leadership. She is a Shingo Prize Recipient for Large Businesses as a plant manager. The two friends wrote the book together about their journey as women leaders, but their leadership message transcends gender or experience.