The secrets of running an award-winning brokerage

Having been a broker for more than 15 years, Melbourne-based broker Clint Waters is an old-hand at broking and has seen the industry shift and change over the years. But while the industry has changed, providing exceptional customer service has not. In this episode of The Adviser's Elite Broker podcast, the broker and founder of award-winning brokerage Axton Finance joins Annie Kane and James Mitchell to discuss the changes that he has seen in the industry, and how technology has become imperative to increasing efficiency and minimising human error within his company. Tune it to find out the ins and outs of setting up his independent brokerage, why he believes that strong relationships are key to longevity and give his advice for those considering broking as a career. You will also find out: - How Clint thinks potential changes to trail will impact the industry - Why he places a huge importance on stress management - The technological tools and systems he uses to improve efficiencies And plenty more! www.theadviser.com.au