EPISODE · Sep 3, 2026 · 39 MIN
The Secrets to Developing Trust as a School Leader with Jen Schwanke
from FocusED
In this episode of FocusED, Dr. Jen Schwanke joins Joe and TJ from TheSchoolHouse302 to discuss her book, Trusted: Trust Pillars, Trust Killers, and the Secret to Successful Schools, sharing practical strategies on how school leaders can foster trust, manage conflict, and build collective efficacy.Jen explains that public trust in schools often erodes when broader society feels unstable, noting that every historical shift adds responsibilities to a school's plate without taking anything away.She points out that trust is a rational judgment rather than an emotion, highlighting research that shows a direct link between community trust in a principal and increased student achievement.Jen highlights shared leadership as a primary trust pillar, explaining that trusting teams to shoulder responsibility and celebrating collective wins builds strong school momentum.She warns against micromanagement, noting that nitpicking professionals is a major trust killer that makes a principal's workload infinitely more difficult.Jen introduces the distinction between being trustworthy and being trust-willing, encouraging leaders to give teachers genuine autonomy rather than trying to act like a superhero who rescues them.She suggests redefining what support means, advising principals to partner with teachers through difficult parent calls or role-playing rather than stripping away the teacher's authority.Jen emphasizes that avoiding conflict damages leadership credibility, stating that addressing tough issues courageously and fairly is one of the fastest ways to construct a winning culture.She advises leaders to prioritize being available over just being visible, urging principals to put away "mobile desks" to focus on deep, locked-in 1-on-1 interactions with staff and students.Jen closes by reminding principals that, despite the overwhelming daily demands of having thousands of stakeholders, school leadership remains one of the most noble and impactful professions.This episode of FocusED is brought to you by Bullseye. If you're doing walkthroughs without the support and tracking of Bullseye, head to bullseye.education/302 to schedule your sponsored Lunch and Learn today.
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