EPISODE · Dec 18, 2024 · 12 MIN
THE SECRETS TO SAYING WE’RE SORRY | 如何有效道歉:敢于承认错误只是第一步
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本期讨论的内容来自《Think Faster, Talk Smarter》第 12 章,也是这本书的最后一张。本章详细介绍了如何真诚有效地道歉。文本介绍了“AAA”框架(承认冒犯、意识到冒犯对他人的影响并提出补偿)来组织道歉。它强调了承担责任和避免辩解或先发制人道歉的重要性。.This episode discussion comes from Chapter 12 of Think Faster, Talk Smarter, the book's final chapter. This chapter details how to apologize sincerely and effectively. The text introduces the "AAA" framework—Acknowledge the offense, Appreciate its impact on o...去小宇宙查看完整单集简介在小宇宙查看该单集文稿
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THE SECRETS TO SAYING WE’RE SORRY | 如何有效道歉:敢于承认错误只是第一步
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