The Shift from Preventing Risk to Enabling Risk-Adjusted Rewards

There’s a delicate balance between balancing risk and reward. Michael Reed, Chief Risk Officer at WSFS Bank, emphasizes how risk managers can partner with business owners to achieve “risk-adjusted rewards.” In this episode, Reed explains how to bring risk teams and business owners together to achieve an informed decision. He also discusses the importance of end-to-end digital transformation to create an optimal customer experience and evaluating the right fintech partnerships to help achieve this goal. We discuss:The philosophy of providing risk-adjusted rewards rather than preventing riskThe symbiotic partnership between banks and fintechsHow the industry is doing at delivering frictionless customer experiencesThe interplay between risk and automated digital experiencesTo hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.Listening on a desktop & can’t see the links? Just search for Leaders in Lending on your favorite podcast player.