The Slow-Motion Failure: Deconstructing the March 2026 Claude Outages

This episode discusses a March 2026 outage of the Claude AI platform, revealing that the failure wasn't in the AI models themselves but in the "control plane" — critical non-AI components like authentication services. Listeners will learn how an unanticipated surge in new user sign-ups overwhelmed these "boring" but essential systems, highlighting the often-overlooked challenges of scaling stateful infrastructure compared to the AI's "inference plane."