EPISODE · May 29, 2024 · 9 MIN
The Spark and the Forge Podcast: Part 1B - Bringing Human-AI Collaboration to Life
from The Spark & The Forge: Patterns That Actually Work · host Subrata Kar
Listen in as Subrata Kar, host of The Spark and the Forge Podcast, delves into the profound impact of human-AI collaboration on contact center operations. Discover how AI optimization and human ingenuity create a powerful partnership for superior service. Gain insights into fostering a collaborative culture and implementing Design Thinking for innovation. #AIoptimization #CollaborativeCulture #InnovativeCustomerService
What this episode covers
Listen in as Subrata Kar, host of The Spark and the Forge Podcast, delves into the profound impact of human-AI collaboration on contact center operations. Discover how AI optimization and human ingenuity create a powerful partnership for superior service. Gain insights into fostering a collaborative culture and implementing Design Thinking for innovation. #AIoptimization #CollaborativeCulture #InnovativeCustomerService
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The Spark and the Forge Podcast: Part 1B - Bringing Human-AI Collaboration to Life
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