The Start of Kraken Off The Clock.

The first episode of Kraken Off the Clock introduces the hosts, Austin and Jeremy, and their plans for the podcast. They discuss their career journeys in the construction and heavy equipment industry, starting a business, and the challenges they faced. They also share their first job experiences, the importance of educating others about hydraulics, and the field fixes and challenges they encounter in their work. The conversation covers customer service challenges, the impact of human error, and the potential of AI in the industry. It delves into anecdotes related to customer interactions, mistakes that lead to equipment damage, and the role of AI in the field. The hosts share insights and experiences, providing a unique perspective on the industry.TakeawaysBlue collar and white collar employees at Kraken HydraulicsExperiences and challenges in the construction and heavy equipment industry Customer service challengesImpact of human errorPotential of AI in the industryChapters00:00 Field Fixes and Challenges46:08 Potential of AI in the Industry