The state of workplace happiness and why it matters - Interview with Lord Mark Price of Engaging Works episode artwork

EPISODE · Dec 12, 2019 · 39 MIN

The state of workplace happiness and why it matters - Interview with Lord Mark Price of Engaging Works

from Punk CX: Customer Experience Insights with Adrian Swinscoe

Today’s interview is with Lord Mark Price, who is the founder of engaging.works, an author, speaker, Chair of the Fairtrade organisation, Member of the House of Lords and former Managing Director of Waitrose and Deputy Chairman of The John Lewis Partnership. Mark joins me today to talk about engaging.works, workplace happiness and their The State Of Workplace Happiness Report - 2019. This interview follows on from my recent interview – Pathfinder customers and employees are demanding more of senior leaders – Interview with Katherine LaVelle of Accenture – and is number 325 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

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This episode was published on December 12, 2019.

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