The Story of Putting the Customer In Charge

On this episode of Our American Stories, Mike Leven was President and Chief Operating Officer of Las Vegas Sands Corp. One of the great hoteliers of all time—a legend in his business. He is also what you would call a “wise man.” Here’s Mike with a story about how he learned to put his customers in charge. https://www.ouramericanstories.com/donateSupport the show: https://www.ouramericanstories.com/donateSee omnystudio.com/listener for privacy information.