The Strategy Behind Don’s Appliances with Matt Hillebrand | EP. 201

In Episode 201 of the Pro Series Podcast, we’re joined by Matthew Hillebrand, Vice President of Outside Sales and IT at Don’s Appliances.With over 30 years of experience, Matt shares how Don’s Appliances has grown to over 190 employees, become a Top Workplace in Pittsburgh, and continues to lead the way in customer experience, sales innovation, and digital content creation.We discuss:The evolution of the appliance retail industryBuilding a sales strategy that puts people firstCreating trust through educational contentLeading through growth and changeThe behind-the-scenes of Don’s podcast “What’s the Deal with Don’s”Why their motto is “Evolve, so as to not dissolve.”Whether you’re in construction, design, sales, or retail—this episode is packed with insights on scaling a family business, embracing technology, and keeping customers at the center.🎙️ Tune in now and get inspired by how a regional brand became an industry powerhouse.