EPISODE · Aug 27, 2025 · 10 MIN
The Taylor & Travis Engagement Test for Your Client Experience
When Taylor Swift and Travis Kelce announced their engagement, the internet went wild. But instead of just scrolling through memes, I started thinking about the photographer who actually booked that session — and more importantly, what would have happened if that inquiry landed in your inbox.Here’s the hard truth: if your systems aren’t set up to respond quickly, guide people clearly, and book smoothly, you could miss out on dream clients, celebrity or not. In this episode, I’m walking you through the “Taylor & Travis Engagement Test” — a playful but real way to measure whether your inquiry-to-booking systems are ready.Why your inquiry response system matters more than you thinkHow to prevent dream clients from slipping through the cracksWhy a smooth, consistent booking process builds trust and referralsHow Systems in Session helps you create a client experience that actually worksReady to work on your client experience?Explore Systems in Session: https://coliejames.com/systems-in-sessionListen to the Client Experience Series on Business-First Creatives Podcast: https://coliejames.com/tag/client-experience-series/ Follow me on Instagram: https://instagram.com/coliejamesWatch on YouTube:https://www.youtube.com/playlist?list=PLzOBVgYN-2lx0bMaDF7d0kByxGSjRq5Mg
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The Taylor & Travis Engagement Test for Your Client Experience
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