The Tech’o’Space Podcast Ep 105 - Future‑Ready by Design: AI Skills, Smart Strategy & the Human Edge

In this podcast episode, we are absolutely honored to interact and collaborate with Mrs. Rituu Mannuja who is the AVP Learning Head of Next-Gen Services of the reputed MNC company - Tech Mahindra. She is based out of Pune, Maharashtra, Indiaa) Walks us through the key milestones in her journey within the IT industry and the way it has shaped her career path.b) As the AVP & Learning Head for Next-Gen Services—AI, Automation, Cybersecurity, and D&A at Tech Mahindra, mentions about how her core responsibilities look like today.c) Having begun her career as a lecturer at institutes like MIT Pune, PCCOE Pune, and JEC Jaipur, talks about her inspiration to transition from academia into the IT industry.d) Shares an example where AI or GenAI learning initiatives created a tangible impact—either in learner outcomes or in driving the business value.e) Terms like “Next-Gen Services,” “GenAI,” and “Agentic AI” are often used but not always well understood, mentions about the ways to simplify these concepts for a non-technical audiencef) In her view, talks about how Learning & Development evolve to become a strategic partner to the business—especially in the era of GenAI and rapid digital transformation.g) There is often a capability gap between business expectations and workforce readiness, mentions about how can targeted upskilling in AI and Agentic AI help bridge this gap and future-proof the organization.h) For someone who is completely new to the concept, explains in simple, layman terms where Agentic AI is being used today—either in everyday life or in workplace scenarios.i)Gives an advice to employees and, leaders who feel overwhelmed by AI and mentions about how they begin their AI learning journey with confidence and clarity.