The Tech’o’Space Podcast Ep 71 - Designing the Future: Human-Centered Innovation Across Sectors

In this podcast episode we are absolutely honored to interact and connect with Mrs. Eva Olsson who is a reputed Service Ux Designer, Researcher, and Consultant Working Across Human‑centered Services and Emerging Ai Workflows and she is based out of Melbourne, Victoria, Australiaa) Talks about the entire timeline of her journey in the IT industry.b) As a Service Design and UX Professional, mentions about the key differences that she has found with respect to its implementation in the Telecommunications, IT, insurance, energy, finance and government sectors.c) Talks about her inspiration and drive to combine the Human-Centered Design with advanced data and AI technologies thereby crafting impactful and intuitive user experiences.d) Gives an insight into her expertise spanning across the areas of design research, journey mapping, ideation facilitation, prototyping and the stakeholder engagemente) Mentions about her key learnings that she has grabbed while collaborating with the data professionals and AI experts.f) Gives a complete overview of the Service Design Social events that she has attended to the listeners and also gives an understanding on what exactly it is.g) For the listeners who are aspiring to pursue into the Service Design or UX or Human-Centered Design space, mentions about the tools that she would like to recommend them to start with.