The Top AI Trends that Will Shape Hospitality in 2026

from Suite Success: Masters of Hospitality · host Skift

On this episode of Suite Success, host Katie Cline welcomes back Chris Sanderson, co-founder of The Future Laboratory, to discuss the transformative role of AI in luxury hospitality in 2026. The conversation reveals key insights from a new report- New Codes of Luxury: Elevating the Hospitality Guest Experience with AI, produced in partnership with Together Group. Chris explains how AI can close the innovation gap in luxury hospitality, providing a competitive advantage and redefining service excellence. They explore how AI can elevate the guest experience by enabling curated discovery, seamless journeys, and personalization at scale. Chris emphasizes AI's potential to act as a leveler, allowing mid-range hotels to offer five-star service, and predicts a broader transformation across the luxury sector. The episode concludes with actionable takeaways to help industry leaders embrace AI-driven innovation, highlighting the importance of removing friction from the travel experience and anticipating guests' needs. Tune in for an eye-opening look at the future of hospitality and how brands can stay ahead in the rapidly evolving AI landscape. Connect with Chris: Chris's LinkedIn: https://www.linkedin.com/in/christopher-sanderson-99b583/ Be sure to check out Chris Sanderson’s previous episode: https://podcasts.apple.com/us/podcast/the-5-trends-that-will-define-2025-according-to/id1771523488?i=1000682381749 Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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This episode is 48 minutes long.

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This episode was published on January 8, 2026.

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