The Top Dawg of Customer Relationships

From class clown to dancefloor king, Howard Wallach joins Mookie Spitz to talk shop, soul, and set lists. In this episode, we go behind the curtain with a master of moments who’s turned DJing into an art form where empathy and customer service become a force for good. Howard reveals how tragedy shaped his hustle, how being of service trumps being the star, and why building trust beats booking gigs.You’ll hear how he created an event juggernaut by focusing on them, not him—and how that mindset took him from Chicago clubs to bougie cruise ships around the globe. Packed with stories, laughs, and some hard truths about leadership, delegation, and the real meaning of “customer experience,” this one hits deeper than your usual party -- or podcast -- playlist.If you’ve ever thought consultative selling was just for suits, Howard’s here to prove it works just as well in sneakers and with a mic.The Guest & His CompanyA-Z Entertainment, Ltd.Exceptional Entertainment & Event Production, based in Chicagoland, but available for Special Events WorldwideAlways the pleaser, always the solutionist, always the networker, with big energy and renown enthusiasm, Howard TOP DAWG Wallach created A-Z Entertainment, back in in 1987,Word of mouth has brought his seasoned roster to thousands of corporate events, galas & fundraisers.A visiting artist for cruise lines, he recently returned from a major international CRYSTAL contract, This TOP DAWG enjoys giving back with his encouraging conference seminars.Connect with www.azentertainment.comSend the host a text! Let him know what you think Support the show