The Tourist Who Never Googled You (And Why Your Tourism Business Should Worry)

from Your Inbound Matters · host Uzaidi Udanis

For years, tourism businesses understood the customer journey:👉 Tourist → Google → OTA → BookingBut today, a new journey is emerging:👉 Tourist → AI → Website → BookingWhat happens when travellers stop searching and start asking AI?In this episode of the Your Inbound Matters Podcast, Uzaidi Udanis explores how AI is changing travel discovery, why many tourism businesses remain invisible online, and what inbound tourism players must do to stay relevant in the age of AI.You'll discover:✅ Why AI is becoming the new travel advisor✅ Why many tourism businesses are invisible to AI✅ The difference between being good and being discoverable✅ Why OTAs are not necessarily the enemy✅ How AI decides which experiences to recommend✅ Why being visible and bookable matters more than everThe future tourist may never search for you.They may simply ask AI.The question is:Will AI recommend your experience?

Episode metadata supplied by the publisher feed · Published Jun 15, 2026

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The Tourist Who Never Googled You (And Why Your Tourism Business Should Worry)

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