The "Un-Utility" - Mary Powell, Green Mountain Power

With so much innovation in the energy sector, the rapid expansion of renewable energy, development of a "smart grid" and the Internet of Things technologies, the utilities have to evolve too. And, without dropping any service to anyone, ever. So, what's a utility to do to survive – and to thrive? Enter Mary Powell, CEO of Green Mountain Power in Vermont, who was chosen as one of Fast Company's most innovative people. She's turning the business model of a utility on its head, and retains the support of her board because she's succeeding in every way – customer service ratings in the 90%s and generating sold financial results. How? Listen to Green Connections Radio host Joan Michelson's fascinating conversion with Mary Poweell about: What being an "un-utility" means. How Green Mountain Power is innovating a legacy industry – and one on which we all depend. Being truly customer-focused Making money by selling less. Why and how she made a ground-breaking deal with Tesla. To learn more about Mary Powell and Green Mountain Power and about Green Connections Radio, go to www.greenconnectionsradio.com. Thanks for subscribing on iTunes or iHeartRadio and leaving us a review! Also, join our Facebook Page  and share your insights! Join our mailing list to stay up to date on the top podcasts! Email us: [email protected] or reach us on Twitter @joanmichelson     Learn more about your ad choices. Visit megaphone.fm/adchoices