🇺🇸 The Unicorn's first hire: How Customer-Centricity Shapes Product & Growth with Stefan Krumnow

I’m proud to welcome Stefan to the show - a longtime colleague, friend & someone who brings a unique perspective at the intersection of Customer, Technology and Product.As the first employee at a company which eventually became a unicorn, Stefan has been part of building customer value from the ground up. His experience offers a rare inside view into how CS can influence product and tech decisions early on - and how that shapes long-term growth.We’ll talk about: • Aligning teams around customer value • Using a product mindset to drive meaningful outcomesWhether you’re in CS, Product or Tech - there’s a lot to take away from this conversation.