The Warranty Money Dealers Are Leaving on the Table (And How to Get It Back) with Robert Wooden episode artwork

EPISODE · Jan 19, 2026 · 19 MIN

The Warranty Money Dealers Are Leaving on the Table (And How to Get It Back) with Robert Wooden

from Fixed Ops Roundtable · host Ted Ings

What if one of the easiest ways to protect your dealership’s future profit is something you’re already entitled to, but probably underutilizing?In this episode, I’m joined by my co-host Sarah Vantine and industry veteran Robert Wooden for a conversation that every fixed ops leader needs to hear, especially as we look ahead to 2026.Robert has spent nearly three decades living and breathing fixed operations, and in this episode, he pulls back the curtain on warranty uplift, why it matters more now than ever, why so many dealers leave money on the table, and how the landscape is shifting as vehicles become more complex, more electric, and more expensive to repair.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Why warranty reimbursement isn’t just about dealer profit—but about people, pay plans, training, and retentionThe biggest mistakes dealers make when they try to handle warranty uplift internallyHow EVs and hybrid vehicles are changing the rules around labor, parts, and manufacturer pushbackWhat happens when a manufacturer pushes back—and why experience matters in those momentsWhy warranty uplift is one of the lowest-hanging profit opportunities heading into 2026How dealers can evaluate their opportunity with zero upfront riskThis is one of those conversations that feels practical, real, and immediately actionable. Just hard-earned insight from someone who’s been in the trenches, made the mistakes, fought the battles, and figured out how to win, without burning bridges.If you’re a fixed ops manager, service director, or GM who’s staring down this year’s forecast and wondering where the profit is going to come from… this episode might just change how you think about warranty forever.Listen to the episode featuring Robert Wooden for even more insights!Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXYThanks, Robert WoodenConnect with Ted Ings and the Fixed Ops Roundtable:Register for the next Fixed Ops Roundtable EventTed Ings on LinkedInCenter for Performance Improvement

Episode metadata supplied by the publisher feed · Published Jan 19, 2026

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What if one of the easiest ways to protect your dealership’s future profit is something you’re already entitled to, but probably underutilizing? In this episode, I’m joined by my co-host Sarah Vantine and industry veteran Robert Wooden for a conversation that every fixed ops leader needs to hear, especially as we look ahead to 2026. Robert has spent nearly three decades living and breathing fixed operations, and in this episode, he pulls back the curtain on warranty uplift, why it matters mor...

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The Warranty Money Dealers Are Leaving on the Table (And How to Get It Back) with Robert Wooden

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