The Winners' Circle - Best Practitioner Oracle's Brian Hendrickson

Episode 4 of the The Biz at BTN Podcast podcast, hosted by Business Travel News, titled "The Winners' Circle - Best Practitioner Oracle's Brian Hendrickson" was published on October 7, 2024 and runs 30 minutes.

October 7, 2024 ·30m · The Biz at BTN Podcast

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Episode Description

When faced with the rapidly approaching deadline for American Airlines’ removal of content from EDIFACT channels last year, Oracle travel operations director Brian Hendrickson was able to work with his travel management company, online booking tool and global distribution system to enable touchless ticketing for NDC a few days before that deadline hit. Hear his story, along with how he has grown NDC bookings since those early days and how he plans to keep adapting for the future.

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