The Workforce Management Journey Series: Episode 4

Vince Jackson, co-host Dr. Sarah Inman, and guest Mickey DeAngelo dive into functional vacancies—the hidden staffing problem where teams look fully staffed on paper but are short in practice due to PTO, leaves, training, meetings, turnover and other nonproductive time. Hosts and guest experts walk through how to measure and budget for this shrinkage, match filling strategies (PRNs, float pools, agency) to absence types, and use data and proactive planning to reduce burnout, control costs, and keep care staffed.