The Workplace Psychology Your AI Tools Are Missing

The quality of advice you get from any AI tool is only as good as the context you feed it — and most organizations are missing the most important context of all. Matt Poepsel, VP and Godfather of Talent Optimization at Predictive Index, asked a room full of HR leaders at Transform 2026 to estimate how much of their AI deployment energy goes toward people versus technology. The audience said 80 to 90 percent technology. That number explains almost everything going wrong with AI at work right now.