The Wrap - Improving the patient experience during COVID-19

This week, The Wrap discussed the challenges of improving the patient experience during COVID-19 -- and how faculty and staff are working to overcome them. Molly Dwyer-White, the director of patient experience, stopped by to discuss that topic and more, including what she is most looking forward to over the next few years in terms of keeping patients and families connected to their care. Of course, you can also participate in the weekly trivia contest! Hosted on Acast. See acast.com/privacy for more information.