TheOutlier Story of Jay Tkachuk CDO of Golden1 Credit Union

Thrilled to welcome Jay Tkachuk, EVP & Chief Digital Officer at Golden 1 Credit Union  , to TheOutlier Podcast! Jay is a visionary leader driving or facilitating transformation through digital innovation, AI/ML, and member-first experiences at one of the top credit unions in the country. His journey - from moving to the U.S. decades ago to becoming a C-suite leader is nothing short of inspiring.His passion for leadership, critical thinking, and giving back to the community shines throughout this conversation. 🎙️Here’s a glimpse of what we discussed:1️⃣ 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Jay’s incredible journey from moving to the U.S. to becoming a C-suite leader, and his passion for driving member-centric digital transformation2️⃣ 𝗔𝗜 & 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: How Golden 1 is using cutting-edge AI/ML and NLP technologies to enhance decision-making and deliver seamless member experiences3️⃣ 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗙𝗶𝗻𝗮𝗻𝗰𝗲: Jay’s vision of AI-powered personal financial planners and the challenges of scaling innovation in the credit union space#creditunions #leadership #golden1 #ai