These 80-Year-Olds Run The Coolest Inn in San Francisco - Joan Hull and John Phillips, The Parsonage [San Francisco Sundays]

In this episode we meet Joan Hull and John Phillips, the proprietors of The Parsonage, a charming urban inn located in the heart of San Francisco. This conversation is a treat as Joan and John share their journey of transforming a historic 1883 Victorian house into a beloved landmark.Listen now to learn about:The Essence of Hospitality: Discover how Joan and John embody the spirit of warm, gracious hosts and what it means to provide hospitality not just as a business, but as a way of life.Creating a Unique Guest Experience: Learn about the importance of empathy in innkeeping, the significance of a round breakfast table, and how to make guests feel pampered and at ease.Balancing Privacy and Openness: Understand the delicate balance of maintaining privacy while being open and welcoming to guests in a shared living space.The Power of Personal Touch: Hear stories of how personalized hospitality can change guests' perceptions and create memorable experiences.Running a Bed and Breakfast: Gain insights into the practical aspects of running a small inn, from cooking breakfast to cleaning bathrooms, and the importance of enjoying the work you do.Community and Civility: Reflect on the importance of civility, respect, and active participation in your neighborhood to create a better community. A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands