They Know What They're Doing—They Just Don't Think It's Wrong (My Big Reveal)

"He wasn't evil." Those three words from actor Christoph Waltz, from an interview on how he prepared himself to play one of the most brutal, cruel characters to grace a movie screen, explain exactly why the narcissist in your life can hurt you and then look at you with genuine confusion when you share with them how what they've done, or said, has hurt you. What if they know what they are doing, but they believe they are justified, that they are "right." In this landmark episode, Tony Overbay, LMFT, makes a deeply personal revelation: many of the "listener stories" shared on this podcast were actually drawn from his own lived experience with his emotionally immature mother, who passed away in 2025. Through his own journey of differentiation—and a powerful insight from Simon Sinek about why nobody believes they're the villain—Tony reframes the question that keeps every pathologically kind person stuck: "Do they know what they're doing?" In this episode, you'll discover: Why "he wasn't evil" changes everything — the Christoph Waltz principle that explains how narcissistic people cause harm without ever believing they've done anything wrong. The critical difference between "right" and "good" — and why the emotionally immature person's unshakable certainty is more dangerous than deliberate cruelty. How pathological kindness becomes the trap — why your empathy keeps you decoding their intent instead of asking, "Is this acceptable to me?" Tony's personal journey through Schnarch's four points of balance — what it actually looked like to stop needing external validation from the person least likely to give it. The reframe that sets you free — moving from "Are they doing it on purpose?" to "Does the impact on me change either way?" Drawing from over 20 years of clinical work, his own differentiation journey, and the real experiences behind this podcast, Tony delivers one of his most honest and transformative episodes yet. If you've ever wondered whether your partner truly sees what they're doing, this one will meet you exactly where you are. Reach out at tonyoverbay.com or join the private women's Facebook group and the new Men's Emotional Architects group to connect with people who finally get what you've been going through. Please follow Tony on Instagram @virtual.couch, on TikTok @virtualcouch, and on Facebook. https://www.facebook.com/tonyoverbaylmft and on Substack https://thevirtualcouch.substack.com/ You can reach out to Tony through his website tonyoverbay.com or by emailing contact @ tonyoverbay.com 00:00 Big Reveal Setup 01:02 Mother's Day Story 02:49 It Was Me 03:45 Why I Stayed Quiet 07:58 Five Rules Primer 09:10 Popcorn Moments 11:35 Do They Know 14:07 Waltz And Sinek 17:18 Good Versus Right 18:14 Faith And Certainty 24:19 Pathologically Kind 25:37 Maris And Ansel 28:30 Inside The Immature Mind 30:10 Therapy Pattern Recognition 31:53 Intentionality Toggle 32:40 Beyond Good or Evil 33:50 Confabulation Defense Mode 35:26 Vulnerability Feels Like an Attack 36:39 Compassion Trap for Kind People 37:59 Healthy Repair Looks Like 38:54 Why Aha Moments Rarely Stick 40:43 Differentiation With My Mom 48:37 Hospice Doctor Mix Up 54:48 Stop Waiting Choose You 55:41 Articulate Gaslighting Explained 57:04 Let Go of Intentionality 59:12 Closing Support and Community Tony Overbay is a licensed marriage and family therapist, betrayal trauma certified, and host of The Virtual Couch, Waking Up to Narcissism, and Love, ADHD podcasts. If the idea of change through agency—not shame—resonates with you, explore Tony's Magnetic Marriage course at tonyoverbay.com/magnetic Please follow Tony on Instagram @virtual.couch, on TikTok @virtualcouch, on Facebook https://www.facebook.com/tonyoverbaylmft, and on Substack https://thevirtualcouch.substack.com/. You can reach out to Tony through his website tonyoverbay.com or by emailing contact @ tonyoverbay.com Contact Tony at [email protected] to learn more about his Emotional Architects men's group.