“They May Not Remember Your Name… But They’ll Remember How You Made Them Feel”- With Geraldine McMurdie

You might not fully grasp the complexity of dementia care… until you realise it’s about so much more than memory loss. It’s about behaviour. It’s about decision-making. It’s about dignity in the smallest moments even when someone says “no” and that’s okay. In this episode QCS dementia specialist Geraldine McMurdie helps us rethink what care really means. ️ She breaks down: ✅ Why cognitive decline doesn’t always look how we expect ✅ How tools like the PAL Assessment help tailor support to ability ✅ What the Planned Level of care is and why getting it right early matters ✅ Why carers need support to build skill, not just systems to follow Geraldine also explores how individuals and providers can tap into evidence-based resources like the QCS Dementia Centre, and how external guidance from trusted organisations like: Alzheimer’s Society Dementia UK The NHS can empower families and professionals alike. > “I’ve often signposted friends and family to them myself.” Because dementia care can be overwhelming especially when someone you love is changing before your eyes. But support exists. You’re not alone. And the way you show up matters. This episode is for providers, carers, and anyone walking alongside someone with dementia. #DementiaCare #CognitiveImpairment #YoungOnsetDementia #QCS #AlzheimersSociety #DementiaUK #PALAssessment #EmpathyInCare #SocialCareLeadership #CareWithCompassion #GeraldineMcMurdie #HealthAndSocialCarePodcast