Think Tank Topic: Managing Change - Experiences, Problems and Solutions

Send us Fan Mail ELITE : SIX Think Tank meetings are discussed over ZOOM with our members every Friday at 9:30am. Facilitated by DANNY : DE HEK meetings are recorded for our Podcast, we’ve been doing this since COVID-19 if you’re interested in joining in with us check out our website at dehek.com EXPERIENCES Forced everyone to embrace digital technologies such as “Zoom”. The Seven R’s of Change Management Who raised the change? … What is the reason for the change?… What return is required from the change? … What are the risks involved in the change? … What resources are required to deliver the change? … Who is responsible for the “build, test, and implement” portion of the change? Don’t mistake compliance for acceptance. People who are overwhelmed by continuous change resign themselves to it and go along with the flow. You have them in body, but you do not have their hearts. Motivation is low Fear of the unknown make people fearful of change The businesses that can react quickly and meaningfully to external factors will succeed. To make change a new normal To make change possible you must have the buy in and authority of the most senior manager. Only make changes based on good data, not on a gut feeling. PROBLEMS Changing without analysing why Not managing the change Making a change without accurate data Lack of communication around the reasons for change SOLUTIONS Systems and Processes Focus has to be on the people implementing and being effected by change as well as the desired outcome. Monitoring Communicating you are trustworthy Be transparent. Clarify with clients and or staff as to the reason for the change and the expected advantages that will come from it. Been a great leader TAKES AWAY Change involves risk, so change management involves risk management Those with the most to lose as a result of the change will be the most resistant to the change About Donald trump’s Whitehouse a great (if disturbing) read is “Fire and Fury” by Michael Wolff. NEXT WEEKS TOPIC - COMMUNICATION P.S. If you like this podcast please click “like” or provide comment, as that will motivate me to publish more. Would you like the opportunity to be featured on the WHAT : DE HEK Podcast? You are welcome to INVITE YOURSELF to be a guest. Support the show