This is me - A Small Change Making a Big Difference

This week, for Dementia Action Week, we’re exploring how a simple tool is helping staff deliver more personalised, compassionate care across Royal Cornwall Hospitals.“This Is Me” is a short document with a powerful impact, helping healthcare teams understand the person behind the patient, especially for those living with dementia.In this episode, we’re joined by Stephanie, Improvement Practitioner for Falls, Dementia and Delirium, who explains how small details, from how someone takes their tea to the things that matter most in their life — can make a significant difference to their experience in hospital.We discuss the challenges people with dementia can face in busy clinical environments, and how understanding someone’s preferences, routines and life story can improve communication, reduce distress, and support truly person-centred care.Read more here:https://royalcornwallhospitals.nhs.uk/2026/05/08/this-is-me-helping-us-provide-personalised-care/Download the This is Me form:https://www.alzheimers.org.uk/sites/default/files/2020-03/this_is_me_1553.pdf