This is Not Your Boarding Pass: How to Use Convenience to Attract and Retaining Top Clients

One of the things that causes subject matter experts/consultants to lose top tier clients is the lack of convenience embedded in their operating systems.  In this episode I call out United Airlines for having one particular part of their system that causes friction and how to avoid making the same mistake in your business. If you need help exploring and or applying these principles, schedule an appointment here: https://buihemadu.com/book-buihe/appointment/