This UK gym owner is redefining the member experience

🌎 John Franklin (https://www.instagram.com/johnisbuilding/) chats with Joe Gaunt (https://www.instagram.com/joehealthlabshq) from Zeno Health Club. They talk about creating a standout client experience and Joe's new health and wellness venture that could soon reach the American market.P.S. If you like the show, then you'll love the Gym World newsletter. Every Friday, John Franklin breaks down the possibilities of making money in the fitness industry. Subscribe here (https://usekilo.com/gym-world/) so you don't miss out.📱 Socials:Zeno Health Club - https://www.instagram.com/zenohealthclub/Zeno Health Club (website) - https://zenohealthclub.com/Health Labs HQ - https://www.instagram.com/healthlabshq/🔥 Show Notes:(00:00) Introducing Joe and Zeno Health Club(7:08) The space(9:34) Membership packages and pricing (13:43) Run a successful gym with Kilo (visit https://usekilo.com/)(14:15) Marketing and member acquisition  (19:55) Challenges and lessons learned(22:26) Staffing the gym(25:18) HYROX affiliation(27:35) Advice for gym owners and social strategy(33:58) Health Labs HQ and future plans (40:53) Where to go to find Joe