Thoughtful Property Management with Mark Dolfini of Landlord Coach

Why do so many real estate investors become overwhelmed by the responsibilities of property management? Because they lack Vision, Infrastructure and Process—what guest Mark Dolfini of Landlord Coach calls the "VIP method." In this episode, Jeff and Mark discuss the VIP method, the importance of having a relationship-oriented approach to working with tenants, the value of having empathy while maintaining a business-like approach to property management, and much more.