EPISODE · Jul 26, 2024 · 23 MIN
Throwback 1st Episode from 1/31/22: Call Center Sushi Bar
from Call Center Confidential · host Trey_Briggs
In this reposted episode from January 2022, we began a 3-episode series titled Call Center Sushi Bar- rethinking the many misguided narratives perpetuated by experts and pundits in our industry regarding agent patient experience training and performance management. Get your chopsticks ready- this is going to be a tasty one!
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Throwback 1st Episode from 1/31/22: Call Center Sushi Bar
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This episode was published on July 26, 2024.
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