Thu, 12th Jun 2025

In this episode of the Weekly Insurance News Wrap, Paige Estritori discusses key developments in the Australian insurance industry such as insurers' resilience demonstrated by reporting a net profit after tax of $1.11 billion in Q1. Despite robust performance, issues of affordability and customer costs remain pressing, hinting at future strategic shifts. Other topics addressed include household insurance profits, rising rates indicating strain on households, and regulatory action taken against Choosi Pty Ltd for alleged deceptive insurance comparison practices. The individual disability income insurance sector's five consecutive profitable quarters were also highlighted, emphasising the importance of balancing regulatory compliance with strategic pricing to sustain growth. Lastly, Estritori analyses an Australian Financial Complaints Authority ruling mandating RAA Insurance to cover water and mould damage for a camper trailer owner, emphasising insurers' obligation to support exclusions with substantial evidence.