TidalHealth Outage Caused by Construction | Dover News

TidalHealth suffered a massive system outage after construction crews accidentally hit a pipe, knocking out phones and internet across all its facilities — from major hospitals to primary care centers. Patients were stranded without access to medical records or family contact, forcing emergency services like the Salisbury Fire Department to step in. Trauma diverts were activated, and a mobile command center was deployed to manage chaos. While urgent care centers recovered by 2 PM and phone lines at TidalHealth Atlantic came back online, Nanticoke and Peninsula Regional still faced call issues. The network urges everyone to monitor social media for updates as they work to restore full service — a stark reminder of how fragile our digital healthcare infrastructure really is. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/57171aaddca9e4ce