TIDES Ep 15 - Work Reinvented: The Radical AI Innovations Changing Everything | ft. Sky Kelley

The world of work is evolving at an unprecedented pace, and employee experience is shifting right along with it. In this episode of TIDES, we welcome Sky Kelley, a digital product and AI executive with global brand expertise spanning Nike, Disney, ESPN, and AT&T.Sky brings a wealth of knowledge on customer experience, digital transformation, and innovation—but today, we’re flipping the lens inward to explore what businesses can learn from customer experience design to transform employee experience.Join us as we discuss: 🔹 How AI is reshaping both customer and employee experiences🔹 The intersection of innovation and workforce transformation🔹 Why mapping the employee journey is the first step to unlocking engagement🔹 Practical strategies for organizations to embrace AI and drive a culture of continuous learning and adaptationIf you're an HR leader, business executive, or simply passionate about the future of work, this conversation is for you. Don’t forget to like, comment, and subscribe to stay updated on upcoming episodes of TIDES: The Future of Work, AI, and Business Transformation.🎧 Listen now and be part of the transformation!About Sky Kelly - https://www.linkedin.com/in/skykelley/Sky Kelley is a Customer Experience & Innovation Leader with a proven track record of driving digital transformation, AI-powered personalization, and product innovation. With leadership experience at Nike, Disney, ESPN, and AT&T, she has redefined customer engagement strategies and built AI-driven solutions that enhance both brand loyalty and business growth. As the Co-Global General Manager of Digital Product Innovation at Nike, she spearheaded next-gen digital experiences, omnichannel strategies, and AI-driven initiatives. Sky is passionate about bridging the gap between customer and employee experiences, helping organizations rethink workforce engagement through the same data-driven, consumer-first approach that has transformed the retail and entertainment industries.About Shveta Malhan – https://www.linkedin.com/in/shvetamalhanManaging Partner at Yenza3, a consulting firm that leverages AI and human capital innovation to drive sustainable growth and competitive advantage for organizations in the digital era. With over 22 years of global, multi-industry experience, I am passionate about challenging the status quo and applying cross-domain research to craft unique solutions for enabling people performance in alignment with business goals. About Yenza3 – https://www.yenza3.com Yenza3 is more than consulting—we are strategic partners in every step of your AI evolution. Founded by a unique mix of HR, Digital, and Business leaders, we bring a powerful blend of hands-on business, technology, and people strategy capabilities to your organization. Our blend of real-world experience ensures we're equipped to demystify AI for businesses of all sizes, empowering your organization with people-led, people-centric AI solutions that drive growth, efficiency, and innovation.#AI #Innovation #EmployeeExperience #FutureOfWork #DigitalTransformation #HRTech #Leadership