TIDES Ep 27 - "Let AI Handle Laundry" | AI Hiring & Human Touch | ft. Cindy Diogo

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com📱 Try ConSoul: https://www.consoulapp.com/👥 Connect with Cindy: https://www.linkedin.com/in/cindydiogoWelcome to the TIDES Podcast! I'm your host Shveta Malhan, and in this episode, we're joined by Cindy Diogo, a talent leader and founder of ConSoul, to discuss hiring, AI, and the evolving expectations of today’s candidates and recruiters.We get into the heart of recruitment: why ghosting happens, what really goes on behind ATS filters, how AI can (and can’t) replace recruiter intuition, and where the hiring process breaks down across stakeholders—candidates, recruiters, and hiring managers.Then we take a personal turn into Cindy’s caregiving journey—how it inspired her to launch ConSoul, an AI-powered well-being platform for employees juggling career and care. This conversation is a must-listen for HR pros, TA leaders, and anyone building the future of equitable, AI-augmented work.💡 You’ll walk away with practical tools, ethical insights, and a deeper understanding of what AI can do for hiring and human experience.00:00 Intro01:10 Why hiring experience is critical to business02:06 What’s broken in recruitment today05:08 Why ghosting happens07:45 What recruiters actually do with hiring managers10:19 Resume volumes & job market trends11:58 How AI helps recruitment teams today16:30 AI impact on candidates, recruiters & hiring managers19:36 DEIB & bias in AI hiring tools21:51 Do AI-written resumes help in ATS filtering?25:10 Cindy’s story: Career interruptions & caregiving27:48 How ConSoul supports caregivers using AI31:07 The future of recruiting: task automation & strategic shift34:34 Cindy’s go-to AI tools for recruiters36:13 Wrap-up & where to find Cindy#TIDESPodcast #HiringWithAI #FutureOfWork #TalentAcquisition #EmployeeWellbeing #CaregiverSupport #AIandHR #DEIB #HRTech #Yenza3 #ConSoul