TIDES Ep 34 - From Buzzword to Business Impact: Reimagining HR with AI | ft Priya Tahiliani

What happens when HR stops chasing AI hype and starts solving real problems?In this powerful episode of TIDES, host Shveta Malhan sits down with Priya Tahiliani, HR Tech Leader and creator of the AI Lady newsletter, to explore how she’s turning AI into a strategic ally—not just a shiny tool.Priya shares:How her journey into AI started at home with her husband’s startup- The mindset shift HR needs to move from automation to reimagination- A real-life case study where she built an HR chatbot that actually solved a capacity crunch- What HR needs to measure (and rethink) when it comes to AI effectiveness- Why adoption is about alignment, not persuasion💡 Quote to remember: “AI isn’t just a tool—it’s a new material. What you build with it is what counts.”Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Priya Tahiliani: https://www.linkedin.com/in/priyatahiliani/00:00 – Intro: Turning AI Buzzwords into Impact00:51 – Meet Priya Tahiliani: From AI Curiosity to HR Innovation01:22 – AI as a Mindset: The Runner’s High Analogy04:22 – Do HR Pros Need to Be Tech Experts?06:52 – Rethinking AI as Raw Material, Not a Tool10:27 – Where to Start: Problem-Led, People-First Approach13:13 – Separating AI Hype from Reality15:54 – Real Use Case: Reducing HR Ticket Load with AI19:28 – Building the HR Chatbot: From Problem to Prototype24:19 – Documentation: The Hidden Barrier to AI Success26:37 – Collaboration & Buy-In: Aligning, Not Persuading30:10 – Tacit Knowledge: The Bottleneck AI Can’t Solve Alone33:15 – Upskilling HR: Moving from Repetition to Strategy35:13 – Measuring Success: Mindset Shift vs. Metrics39:40 – Priya’s Learning Rituals & Favorite Tools42:28 – Final Takeaways: Build Fast. Learn Fast. Pivot Fast.#AIinHR #DigitalTransformation #HumanResources #WorkforceInnovation #AITools #HRLeadership #PeopleFirstAI #TIDESPODCAST #HRTech #FutureOfWork