Tiered Response to Emergency Calls

Aurora Fire Rescue in Colorado announced the launch of its new Tiered Response approach for emergency calls. This new approach allows the department to dispatch units based on the severity of the incident they’re responding to. Fire Headlines host Samantha Didion is joined by the panel, Chief Jeff Buchanan and Chief Bob Horton, to discuss why they believe every fire agency in the fire service should be utilizing this approach.     Fire Headlines listeners have also submitted a question asking Chief Horton why he believes response time should not be used to measure a department’s success.