Tiffany Gamblin on Bridging AI with Human Interaction || EP. 168

Laurie McGraw is speaking with Inspiring Woman Tiffany Gamblin, Director of HR Business Services at Paycom. Tiffany shares her journey into HR, initially considering a career in veterinary medicine but pivoting into HR under the guidance of her mother-in-law. She describes her role at Paycom overseeing HR business partners, employee relations, compliance, and more. Tiffany emphasizes the importance of a culture of support and development, aiming to create a workplace where employees thrive. Regarding leadership, Tiffany reflects on her transition from benefits into management, driven by her passion for developing people and fostering a positive work environment. She credits her mentorship under Paycom’s Chief HR Officer, Jennifer Kaszewski, for shaping her leadership style and aspirations within the organization. Looking ahead, Tiffany discusses the future of work, particularly the integration of AI in HR practices and the importance of balancing technological advancements with human interaction. “AI plus HI equals ROI” (the HI being human intelligence). She advocates for understanding employees’ diverse needs across different generations and maintaining clarity in organizational values, especially concerning remote work policies. Throughout the interview, Tiffany emphasizes the significance of authenticity, courage, and adaptability in leadership, encouraging HR professionals to ground themselves in their core values and build supportive networks within their organizations.