Tip Of The Day #81 - Write it Down
from preferredclientservices's podcast
Pen, paper, an inspirational book to read or Audible to play on my cell phone… These items are always within reach when I'm in a situation where I'm forced to wait. Whether a few minutes, or a few hours, I make sure that valuable time is well spent. Write it down! Yes, even when meeting with clients, take notes during your conversation and record everything they say in your journal. Obviously, their time is important, as is what they're communicating to you. Actually writing it all down shows you respect this and makes your client feel valued. And…practically speaking, you may need this information to relay later to your team in order for them to better meet the customer's needs. At night, I keep a pen and notebook right beside my bed, so when that awesome idea comes to me…I can write it down! The greatest inspiration comes at the most unexpected times…you may forget that brilliant plan if you do not immediately put pen to paper, or record it on your phone. As Sir Francis Bacon said, "Write down the thoughts of the moment. Those that come unsought for are commonly the most valuable."
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