TLP193: Dan Pink (Part II/III): On Remote Work, Fear, Kindness, and more

In Part II of three episodes, Dan Pink answers questions from listeners. Each insight could be a discussion unto itself. Listen in on how organizations can navigate remote work challenges, better leverage older workers, the pros and cons of fear as a motivator, selling insights, the bane of busyness, how technology can hinder and help, and the power of kindness. Key Takeaways [1:35] Q: What is the hardest thing to sell? Selling something that goes against the person's existing identity and moral beliefs. [6:25] A lot of the issues people tend to have are typically due to time constraints, not lack of desire. The key is being able to focus 100% in the moment when you're doing a task. [8:20] Q: Your thoughts on remote work and how can companies maximize this? Face-to-face social connection is hugely important towards maximizing human connection and productivity. [10:25] Q: Where does fear serve us and where does it hinder us? Fear shouldn't be used as a leadership motivator, but that doesn't mean leaders should abandon it entirely. [14:05] Q: Advice for older workers? Spend time with people who are younger than you and you are an undervalued asset. [18:20] Q: Thoughts on 'always being busy'? Being busy is a performance and when you're busy you don't have to face the 'harder' life questions. [22:10] Q: In this technological environment, is bureaucracy decreasing or increasing in our organization? The answer is 'yes.' [23:55] Q: What advice would you give to your 20-year-old self? Dan's 20-year-old self wouldn't listen to him. Quotable Quotes "What we do is make visceral emotional decisions and then use reason to justify that emotional belief." "People shouldn't be remote working all the time. You have to bring people together face-to-face." "Fear is very short term. Fear allows you to see up close, but fear doesn't allow you to see out into the future." "These middle-aged workers are much more valuable than companies are realizing. They are an undervalued asset." "My 20-year-old self was so incredibly sure of himself and so not open to other interpretation, and so lacking in humility." "Don't go based on your assumptions about how the world works. Ask questions and try to find stuff out." "Be kinder. Act with more kindness. The older I get, the more I value kindness and understand the influence of kindness in the world." Where to follow Dan Pink Twitter: @DanielPink Facebook: @DanielHPink Website: DanPink.com Resources and Books Mentioned When: The Scientific Secrets of Perfect Timing, by Daniel H. Pink A Whole New Mind: Why Right-Brainers Will Rule the Future, by Daniel H. Pink Drive: The Surprising Truth About What Motivates Us, by Daniel H. Pink To Sell is Human: The Surprising Truth About Moving Others, by Daniel H. Pink Free Agent Nation: The Future of Working for Yourself, by Daniel H. Pink Leaders: Myth and Reality, by Jason Mangone, Jeff Eggers, and Stanley A. McChrystal Team Of Teams: New Rules of Engagement for a Complex World, by General Stanley A. McChrystal My Share of the Task: A Memoir, by General Stanley A. McChrystal Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value, by Bill George Courage: The Backbone of Leadership, by Gus Lee with Diane Elliott-Lee Dr. Vivek Murthy Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are, by Seth Stephens-Davidowitz Successful Aging: A Neuroscientist Explores the Power and Potential of Our Lives, by Daniel Levitin "The Lesson to Unlearn," by Paul Graham Salesbrain.com How Will You Measure Your Life? by Clayton Christensen The Leadership Podcast is Sponsored by: Cultivate Grit. Amplify Action. The Self-Reliant Leadership® Manifesto reveals the Three Pillars of a Self-Reliant Leader, which encompass the character attributes, interpersonal skills, and levers required to lead today's workforce. Get your free copy HERE. Free downloads of Quick Reference Guides on Delegation, Time Management, Sales, and more. ~~~~~ ~~~~~ Strategic Partners The Leadership Podcast is proud to announce a new initiative with thoughtLEADERS to provide very short podcasts called Chalk Talks. They're bitesize hacks on common (but challenging) leadership issues. Interested in learning more? You can only access the Chalk Talks by subscribing to our mailing list at The Leadership Podcast. Beyond the Uniform offers over 300 free episodes to help military Veterans succeed in their civilian career. This includes overviews of potential career paths, deep dives on necessary skills to succeed, and reviews of other free services that support the military Veteran community. You can find more info at BeyondTheUniform.org.