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EPISODE · Sep 21, 2011

TLW 62: Is Customer Service Still Customer Service?

from Todays Learning Workplace » Podcast show notes · host Robin Lindbeck

            Topic: Is Customer Service Different with Public Organizations? Customer Service Standards for Rockville, Maryland Executive Order–Streamlining Service Delivery And Improving Customer Service Survey:  Federal Government Customer Service Improves but Remains Low   Articles for this Week: Social Learning Doesn’t Mean What You Think it Does, Part 1 (C4PLT blog, Jane Hart) […]

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