To build patient loyalty health systems turn to personalized outreach

Traditional health systems are facing an increasingly competitive market, as retailers, payers, and telehealth providers are getting deeper into the care delivery business. Newport News, VA-based Riverside Health System is using patient outreach and care navigation platform Upfront Healthcare to build consumer loyalty and drive patients back to the health system for missed care. Hosted on Acast. See acast.com/privacy for more information.

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This episode was published on March 8, 2021.

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