To Improve B2B Customer Experience, Solidify Your Employee Experience and Internal Culture

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

Today's episode features a compilation from two leaders in the B2B industry who decided to grow their company through focused CX efforts, while placing a strong importance on team and employee development. You'll hear from Andy Schulkind, the VP of CX at Domino North America, and Rich Sheridan, CEO of Menlo Innovations. Both leaders place a high value on developing a trained, supported, and efficient internal workforce which serves as a strong foundation for delivering great customer experience.

Episode metadata supplied by the publisher feed · Published Jan 15, 2022

Embed this episode

Attribution link and audio player

NOW PLAYING

To Improve B2B Customer Experience, Solidify Your Employee Experience and Internal Culture

0:00 54:02

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Chief Customer Officer Human Duct Tape Show?

This episode is 54 minutes long.

When was this The Chief Customer Officer Human Duct Tape Show episode published?

This episode was published on January 15, 2022.

Can I download this The Chief Customer Officer Human Duct Tape Show episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!