EPISODE · May 18, 2015 · 13 MIN
To Pay or Not To Pay: The Service Charge Saga
from Resource Centre · host BFM Media
Consumers are confused and unhappy. Does the Goods and Services Tax of 6% cover the service charge? Are they required to pay the 10% service charge even if they're not happy with the service received? Meanwhile, it has become a key issue in staff remuneration and retention for the hospitality industry.See omnystudio.com/listener for privacy information.
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To Pay or Not To Pay: The Service Charge Saga
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