TOCs vs. Bookmarks: Which Serves Users Better?

In this episode, Chad and Dax explore one of the most overlooked accessibility features in document design: the table of contents. They discuss why a properly built TOC often provides a better user experience than bookmarks, how screen reader users interact with document navigation, and why automated TOCs are worth the effort. We dive into common objections to using table of contents features, practical workflows for Adobe InDesign and Microsoft Word, techniques for handling custom TOC styling, and solutions for one of the most common accessibility problems: dot leaders. If you've ever wondered whether a table of contents is really necessary, or struggled to create one that meets both design and accessibility requirements, this episode is packed with practical guidance and real-world remediation strategies. Tagged PDF Best Practice Guide: Syntax