Today On Twitter: The Customer Is (Not) Always Right

The customer is always right, or so it’s been since time immemorial. But are they? We look at a call to normalise answering back and reasoning with customers when the situations calls for it, following a viral video of a fast-food store employee defending herself in an argument with a customer. Image Source: Ketut Subiyanto, PexelsSee omnystudio.com/listener for privacy information.