Tommy Brandis, a 30-year Buy Here Pay Here Dealer, Talks Customer Retention

from Tote the Note · host Jim Rhoads

Hear Tommy, creator of the BHPH Success group on Facebook, talk about his early days of customer service and which parts still apply today. He offers some tips that only someone with his attitude and experience could. In particular, listen for him to explain why he refers to BHPH customers as "survivors." #bhph #buyherepayhere #automotive #finance #subprime #customerservice

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This episode was published on October 11, 2022.

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